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FAQ - Frequently Asked Questions


Our FAQ list might answer some of your questions in relation to our company and our services. If you can't find an answer here, then feel free to write to us.

  • Can you fix damaged hinges of a window?
    Yes, absolutely. This is the most common problems we fix.
  • We have a leak in our skylight. Can you repair it?
    No, unfortunately we don't repair Velux type windows (roof windows).
  • Our patio door doesn't close anymore. Can you fix that?
    Yes, we can. If the door is older we might replace the mechanism entirely with a new one.
  • We want to upgrade our house with energy efficient windows. Do you install them?
    Yes, we sell several different types of windows and install them for you. Please get in contact with us and we provide all the information you need.
  • How much does it cost to fix a window?
    We are glad to give you a quote upfront if you explain to us the problem in detail on the phone or per email.
  • I want to replace my front door. What do I need to do?
    We are providing and installing a new front door for you. You start by using our Palladio door designer to tell us what you would like to have. We will give you then a quote including installation. Should you task us with replacing your front door, then we will visit you to take the exact measurements, give you a lead time for the door delivery and a date for the installation. The door installation can be done usually within a day to reduce disruption to you. Link to the online designer:
  • Do you repair or replace back doors?
    Yes, we do! We are specialised in repairing or replacing any type of external door in your house.
  • Which door type do you recommend as a patio door?
    The most common types for a patio / back door are: Standard Single Doors, French Doors, Sliding Doors, Folding Doors. The Standard Single Door is perfect if you only use the door as access to bins, shed, garage, etc. French doors are perfect for access a bigger patio. Sliding doors are better if the patio is small without space to swing french doors open. Folding doors are perfect if a large area wants to be opened. However, sliding and folding doors are more susceptible to mechanical problems throughout their life time.
  • In which counties are your services available?
    Our service area is shown here: About Us
  • Do you take on jobs outside of your service area?
    We only travel to counties outside our service area for larger jobs. Feel free to ask us.
  • What is the difference between the "Palladio Composite Door Designer" and the "PVC Window & Door Designer"?"
    The "Palladio Composite Door Designer" is a designer provided by the Limerick-based company who manufactures high-quality composite doors branded "Palladio". It allows you to configure your composite front or back door based on the offering of Palladio. We would order the door and install it for you. The "PVC Window & Door Designer" is our own designer which gives you the opportunity to design your bespoke PVC windows or PVC doors. We will source the windows and doors from a suitable supplier and install them for you.

Write To Us!

Please do not hesitate to contact us if you have any further questions.

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